PHMC advertising guidelines for medical clinics in Singapore

Everything you need to know about advertising your medical clinic legally in Singapore — with free compliance tools to check your ads before publishing.

15 min readLast updated:

What is PHMC?

The Private Hospitals and Medical Clinics Act (PHMCA) governs how healthcare institutions in Singapore can advertise their services.

The PHMC Advertisement Regulations 2019 replaced the older Publicity Regulations to address modern advertising channels like social media. The key principle: healthcare advertising should inform, not persuade.

PHMCA → HCSA Transition

The Private Hospitals and Medical Clinics Act has been replaced by the Healthcare Services Act (HCSA) since 2021. The advertising guidelines remain largely the same.

Who must comply?

  • Private hospitals and nursing homes
  • Medical clinics (GP, specialist, aesthetic)
  • Dental clinics
  • Clinical laboratories
  • Telemedicine service providers

Penalties for non-compliance

$20,000
Maximum fine per offence
2 Years
Maximum imprisonment
License
May be suspended/revoked

Where can you advertise?

Not all advertising channels are allowed under PHMC guidelines.

Allowed platforms

Your Website

Clinic website is allowed. Testimonials and awards allowed here.

✓ Allowed

Social Media

Facebook, Instagram, YouTube, TikTok are allowed.

✓ Allowed

Google Ads / SEO

Search engine marketing is allowed.

✓ Allowed

Prohibited platforms

TV Advertisements

Television commercials are not allowed.

✗ Not Allowed

Billboards

Outdoor advertising is prohibited.

✗ Not Allowed

SMS / WhatsApp

Without prior written consent.

✗ Not Allowed*

* Allowed only with prior written consent.

Exception: Within Your Premises

You can use any advertising medium within your physical clinic premises.

Quick platform checker

Select where you want to advertise.

What can you say in your ads?

Even on allowed platforms, the content must comply with strict rules.

All information must be factually accurate and substantiated.

  • Every claim must be backed by credible evidence
  • You must provide citations to MOH if requested

Regulation: PHMC Reg 4(1)(a)

You cannot use words that praise or imply superiority.

bestadvancedstate-of-the-artcutting-edgeleadingpremierrenownedgold standardfirst in Singaporelatest

Regulation: PHMC Reg 4(1)(e)

You cannot publish photos showing appearance before and after treatment.

Exception: May show during one-on-one consultations.

Regulation: PHMC Reg 4(1)(d)

guaranteed100% effectiveinstant resultspermanent curemiracle

Regulation: PHMC Reg 4(1)(c)

discount% offpromotionfree consultationcomplimentarylucky draw

What you can do: List standard prices without promotional language.

Regulation: PHMC Reg 4(1)(g) & 13

Allowed on: Your premises, website, social media.

Rules: Must be given directly by patient (not solicited), cannot be edited.

Regulation: PHMC Reg 4(1)(f) & 12

Allowed on: Your premises, website, social media.

Not allowed: Newspaper ads, external brochures.

Regulation: PHMC Reg 11

Health products advertising (2023 update)

In August 2023, HSA issued new guidance on health products advertising.

Important Change

Naming specific prescription medicines or professional-use devices may constitute prohibited advertising under the Health Products Act.

What you cannot advertise

  • Prescription Only Medicines (POMs)
  • Professional Use Only medical devices (PUO MDs)
  • Cell, tissue or gene therapy products (CTGTPs)
  • Unregistered therapeutic products

What you CAN do

  • Describe the treatment category (e.g., "wrinkle reduction injections")
  • Explain the procedure without naming specific products

Free compliance tools

Check your advertisements before publishing.

Ad copy checker

Check your advertisement text for prohibited terms before publishing.

Our free compliance tool scans your ad copy against PHMC regulations and flags any prohibited or restricted terms. Get instant feedback and shareable results you can send to your team or clients.

Open Ad Copy Checker

Quick reference: do's and don'ts

You CAN

  • List services offered
  • State doctors' qualifications
  • Display standard prices
  • Share educational content
  • Show testimonials on website

You CANNOT

  • Use laudatory terms
  • Show before/after photos
  • Offer discounts
  • Guarantee results
  • Advertise POMs or PUO MDs

Frequently asked questions

Yes, you can display testimonials on your own social media and website. They must be given directly by patients without incentives, and you cannot edit them.
No. "Latest" is a laudatory term and is prohibited. You can describe what technology you use factually, but avoid superlatives.
Under HSA guidance, Prescription Only Medicines (POMs) and Professional Use Only medical devices (PUO MDs) cannot be advertised to the public. Instead, describe the treatment type or procedure without naming specific products.
Yes. Google Ads and SEO are allowed. However, your ad content must still comply with all PHMC content rules.
Penalties include fines up to $20,000 per offence, imprisonment up to 2 years, and license suspension or revocation.